CARRIAGE OF MEDICAL EQUIPMENT

As safety is our top priority it is important that ALL medical equipment is cleared for use onboard. The Special Assistance team will arrange this for you with our Engineers.

If you need to use any medical equipment onboard, it is important that you contact Special Assistance a minimum of 48 hours, in advance of your travel. We may also require further information about your medical condition.

You should be aware that there is no electricity supply available on any of our aircraft for the purposes of powering medical equipment. This means all equipment must be battery operated. You must ensure that you carry sufficient batteries for the duration of your flights.

Batteries must be fitted to the device if being checked-in for carriage in the aircraft hold. Spare batteries must be individually wrapped and carried in hand luggage only.

For safety reasons ALL personal electronic devices need be switched off and stowed for taxi, take off, approach and landing, and during abnormal or emergency conditions.

If you feel you may go over your free baggage allowance as a result of carrying medical equipment or supplies, please contact Special Assistance.

Other information which may be of interest to you prior to travel can be found under 'Planning Your Journey'.

If you wish to use any medical equipment onboard, contact Special Assistance 48 hours before your flight, so that you can be fully advised of the following requirements.

• Any device must be labelled by the manufacturer confirming that it has been tested to meet requirements for medical portable devices set by the UK government or the US Federal Aviation Authority.
  
  
• The device must have weight and dimensions (length, width, height) to enable it to be used in the cabin consistent with UK safety regulations.
  
  
• You must carry sufficient fully charged batteries to power the device for 150% of the expected maximum flight duration, (taking into account any delays).
  
  
• Extra batteries must be packaged in accordance with applicable UK safety regulations.
  
  
• Any requirement for a medical certificate.