FOOD ALLERGIES

If you have a serious food allergy, giving rise to an anaphylactic reaction, please contact Special Assistance, who will try and request a suitable meal for you with our catering supplier. A minimum of 48 hours notice before your flight is required. Please note that this request may not always be possible, and therefore consideration should be given to taking your own food and snacks onboard.

Passengers with diagnosed allergies who are at risk of an acute allergic emergency (anaphylaxis) are recommended to carry any medication prescribed by their doctor, such as anti-histamines or an adrenaline auto-injector (such as EpiPen, Anapen, Twinject, or Jext) in their hand luggage. If you have had an allergic reaction requiring the use of adrenaline or admission to hospital in the past 30 days, please contact Special Assistance.

To help accommodate the needs of those passengers with peanut allergies Virgin Atlantic operates a Peanut Policy onboard its aircraft.

Peanuts are not knowingly included in Virgin Atlantic aircraft meals or snacks in any cabin.

However, please be aware that nuts other than peanuts may be served on all Virgin Atlantic flights as part of the menu ingredients and/or snack service in all cabins.

Whilst no peanuts or peanut derivatives will be used in the preparation of meals, meals will not be produced in a nut free environment and may therefore contain traces of nuts. In light of this, passengers may prefer to provide their own food.

Since we cannot prevent passengers from bringing onboard their own peanuts or food items containing peanut products, Virgin Atlantic cannot guarantee a peanut-free environment. Therefore Virgin Atlantic would strongly encourage passengers to take all necessary precautions to prepare for the possibility of exposure.

VAA will take all reasonable steps to avoid the provision, inclusion or sale of peanuts. More information on flying with allergen sensitivity is available from The Anaphylaxis Campaign and the International Air Transport Association (IATA)

If you have an allergy, which causes a serious reaction, it is important that you carry medication in your hand luggage. If you have experienced an allergic reaction in the past 30 days, please contact Special Assistance.

Information on non-standard meals served onboard.