Our Upper Class Wing is a very special way to get your journey from London Heathrow T3 off to an exceptional start. If you’re arriving in your chauffeur car, our team will greet you, swiftly handle your baggage and give you your printed boarding pass. If you’re arriving in your own private car or taxi, it’s a good idea to call ahead to pre-arrange your arrival.
You'll then whizz through our very own Private Security Channel, beating the queues. Seamless, stress free and calm, you can go from your car to the Clubhouse within ten minutes. Where you can catch up on work or relax before your flight.
Flying Virgin Atlantic Upper Class or Delta One™ from London Heathrow T3? If you're flying on a Virgin Atlantic aircraft, you can check in at the Upper Class Wing up to 50 minutes before your flight. If you're flying on a Delta aircraft, it's no later than 60 minutes before.
Whether you're off on a work trip or a long awaited holiday, our Upper Class Wing team is ready to welcome you on the first step of your Upper Class journey. In a busy airport hub like Heathrow, the wing is a serene, welcoming space from where you're gently but swiftly guided to the Clubhouse: another serene, welcoming space.
Arriving by Virgin Atlantic chauffeur car
If you're flying Virgin Atlantic Upper Class and have a J, C, D or I booking class ticket, we'll invite you to use our chauffeur car service, taking you from your home or office to the airport in absolute comfort.
Just book your car through our Upper Class team on 0344 742 4385 (UK) or +441293493600 (international), who'll call ahead to pre-arrange your arrival at the Upper Class Wing.
Arriving by your own private car or taxi
If you're flying Virgin Atlantic Upper Class, or you're flying Delta One, we'll invite you to take advantage of the Upper Class Wing by arriving in your own private car or taxi. Here's how:
Call ahead for a fast, personalised experience. We want you to enjoy the best of the Upper Class Wing. So it's a good idea to pre-arrange your arrival:
If you haven’t called ahead
If you haven’t been able to pre-arrange your arrival, you’re still welcome to enjoy the Upper Class Wing. However, the experience may be slightly less streamlined because we won’t have your details or documents ready yet.
If you arrive at the Upper Class Wing in your own private car or taxi, please note:
Avoid the Monday-Friday London traffic and book a speedy motorcycle transfer through the Upper Class team on 0344 412 4666 (UK) or +441293493600 (international). Full protective and wet weather clothing is provided. The protective helmet lets you speak to the driver and make phone calls. Your limobike will take you straight to the Upper Class Wing, where our team will take care of the rest.
If you're a Flying Club Gold member you and a guest can enjoy the Private Security Channel, within the Upper Class Wing, even if you're flying Premium Economy or Economy. Just enter your membership number when you book.
If your membership number doesn't appear in your booking, or if you're travelling on a reward flight, just go to the Upper Class Check In desk in Zone A at T3, with your membership card and the team will give you access to our Private Security Channel.
Find out more about Flying Club.
If you're arriving at Heathrow via public transport, including mainline train, tube or the Heathrow Express, you can still enjoy a fast transfer through the Private Security Channel within the Upper Class Wing. You'll check in at Zone A main T3 area, then head up via the lift, using your boarding pass to access the Upper Class Wing at the top.
The Heathrow Express and Gatwick Express service
If you’re travelling in Upper Class on a J, C, D and I ticket, you can, if you prefer, choose this complimentary option rather than our chauffeur car. Just call the Upper Class team to arrange it and they’ll send you an e-ticket. You can also combine this service with one of our chauffeur driven cars to and from the station for your convenience*.
* Available for inner London addresses only.