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High tech check in

Google Glass

Virgin Atlantic passengers were the first air travellers to experience the benefits of pioneering Google Glass technology as they arrive at London Heathrow airport, in an innovative pilot scheme which began in February 2014 for six weeks.

Concierge staff in the airline’s Upper Class Wing used Google Glass and other wearable technology to deliver the industry’s most high tech and personalised customer service yet.

Enhancing our VIP treatment

Following the success of the Wearable technology trial with Google Glass and Smart watches, Virgin Atlantic are reviewing the feedback from customers and staff to further develop the use of this technology to continually improve our customers experience.