Mobility impaired passengers

If you have difficulty getting around, we’re here to help with your journey.

Please take a moment to read over the information that affects you and let us know at least 48 hours ahead of your flight if you think you’ll need assistance – or if you have any other questions about your trip

Mobility aids and manual wheelchairs

More info on mobility aids

You’re welcome to bring your mobility aid. Find out the specific details for your equipment.

Support seating

More on support seating

We can supply super-comfy seating that supports your spine with the correct posture.

Powered wheelchairs & batteries

Info on powered wheelchairs

Battery-powered wheelchairs are welcome; the process we follow depends on which type you have.

Accessible toilets

Details on toilet access

Access to our onboard toilets varies according to the plane you’re flying on.

Disabled seating onboard our flights

Seating information

We’ll do our best to make sure your seating needs are met. Learn about the seats we offer.