Skip to footer


Cancun International Airport

When to arrive for your flight
We recommend you get to the airport with plenty of time to spare – it’s a good way to avoid last-minute stress!

- Virgin Atlantic flights: arrive at the airport at least two hours before your flight is due to leave.

- Partner airline flights: we recommend you check in three hours before your scheduled departure.

Check in options
You can check in for your flight and pick up your boarding pass using any one of the following options.

Online check in

Online check in

The best way to check in is online. You can pick your seat and print your boarding card. Just go to Manage your flights.
If you’re travelling with carry on baggage only, you can print off your own boarding pass and we’ll see you at the gate.

Kiosk check in

Kiosk check in

Our automated self service kiosks provide a speedy check in. Don't worry if you get stuck, there's always friendly assistance at hand.

Counter check in

Counter check in

You’ll find our counters in the airport’s Departure Terminal. Our friendly staff will send you on your way just as quickly as they can. Check in opens between 2 to 4 hours before departure time.
Please ensure you leave plenty of time for the counter check in.

Baggage information
Not sure how much to bring for your flight, or want details on restrictions? Check our Baggage information pages for full details.

Additional information to help you along the way
Special assistance
If you have any worries about health and mobility, you will find the information for your journey in the special assistance pages.

Family with children
Need a helping hand? We are here to help you along your way with your journey.

Visa and health requirements
Need help with getting into the country? The Visa and Health Requirements information will help you along with your journey.

Airport details:

Carretera Cancun-Chetumal Km 22

Benito Juarez


de Quintana Roo

Explore our airports

Related information you may find handy