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We're in the midst of runnig broadband trials on some of our long haul flights. You might have had the chance to use the WIFI onboard Lady Love, Diamond Girl or Champagne Belle. If you have, we'd love to hear what you thought. If you've yet to use the service, if you're travelling onboard one of these aircraft there will be a seatback flyer with information and instructions for use.
We're planning on rolling this service out across more of our fleet this year, so we'll keep you posted!
We’re pleased to announce a new benefit change for customers travelling on Virgin Atlantic Little Red from London Heathrow Terminal 1. From 1 March 2014, eligible customers will be offered a £10 Costa Coffee card instead of an invitation to the Servisair Lounge.
This change has come about as a result of customer feedback. Costa Coffee is located in a prime site in the gate area in T1, adjacent to our desks, so it’s extremely convenient for our customers. And they’ll now be able to choose their own refreshments from a wide range of sweet and savoury snacks and drinks.
To clarify, eligible customers are:
Eligible customers can collect their £10 Costa Coffee card at the Little Red desk at Gate 8.
All domestic Y & J class bookings, connecting Upper Class customers and Virgin Atlantic Flying Club Gold members will still be able to use the 3rd party lounges in Edinburgh (Servisair Lounge), Aberdeen (Servisair Lounge), and Manchester (Escape Lounge). And they’ll still receive their £10 Costa Coffee card at Heathrow Terminal 1.
Mumbai Airport has opened its brand new Terminal 2, which all airlines including Virgin Atlantic, moved in to on Wednesday 12 February.
The new Terminal 2 building in Mumbai Airport is spread over 400,000 sq metres and will increase the airport’s capacity to 40 million passengers and handle 1.50 million tonnes of cargo a year, from the 30 million passengers and 639,063 tonnes it handles now.
On arrival into Mumbai, you'll be greeted by a 3km stretch of artwork which depicts Indian history, Bollywood film culture and the city of Mumbai, with walls painted up to 18 metres high and can be seen from every floor in the terminal. Previous arrival immigration congestion has been addressed with the introduction of 76 desks and the number of baggage carousels in the arrivals hall has also increased, which will help alleviate baggage delays in busy times.
Delta Air Lines joins Flying Club! With new and exciting destinations to visit, you'll also be able to earn and spend Flying Club miles across Delta's entire network. Plus Silver and Gold Flying Club members will receive extra benefits.
Virgin Atlantic Little Red, our UK domestic service, is a great way for you to connect to Manchester, Edinburgh and Aberdeen. With great value fares and full service flights, a Little Red can get you a long way!
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