Here if you need us

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Medical clearance to fly

Medical clearance to fly

See if you need clearance

If you’ve recently had an operation, injury or illness, we may need to check your doctor has given you permission to fly.

Allergies

Allergies

Read our allergies policy

We’re on the case when it comes to allergies. Peanuts are absent from our menus. Find out more here.

Communicable diseases

Communicable diseases

See if you're ok to fly

To avoid spreading illness, you won’t be able to fly if you’re suffering from certain diseases, or particularly contagious.

Asking for oxygen onboard

Oxygen onboard

Our oxygen onboard

It is important that passengers who have a medical condition that necessitates additional oxygen while flying, contact Special Assistance. Please give a minimum of 72 hours, or 3 working days, notice prior to travel so that arrangements can be made.

Pregnancy

Pregnancy

Flying while pregnant

How far into your pregnancy can you fly? Is it different for multiple births?