If your fitness to travel is in doubt, you may need to check your doctor is happy for you to fly.
We want you to be as comfortable as possible on your flight, and medical clearance ensures your Doctor is satisfied you’re able to take your journey as planned. It’s covered by clause 7.2 of our Conditions of Carriage.
Doubt concerning your fitness to travel could be due to:
To help us make a decision on your fitness to fly, we may ask you to complete a medical information form. You can download this form here or our Special Assistance team can email one to you.
Conditions for which you do not need clearance
If you have one of the following conditions, you do not need specific medical clearance to fly:
Mobility conditions including paralysis, Motor Neurone Disease, Multiple Sclerosis or Parkinsons – however, if you think you may need any extra help please give our Special Assistance team a call.
Allergies to food where a reaction is resolved with medication – however, if you have been hospitalised or required adrenaline treatment (EpiPen) in the last 30 days, please let our Special Assistance team know. If you have special meal requirements because of your allergy, please let us know at least 48 hours before your flight.
If you are not sure whether you need clearance or not, or you need more information about getting clearance, please give our Special Assistance team a call on 0344 412 4455