UK Air Passenger Duty (APD) has been abolished for children aged between 2 and 12 years travelling in the Economy cabin*, on all flights departing from UK airports, on or after 1 May 2015.
For new bookings – made on or after 8 December 2014
Our booking systems have now been updated and any new bookings for flights departing the UK on or after 1 May 2015, have not been charged Air Passenger Duty for under 12s.
For bookings made before 8 December 2014
We will be refunding Air Passenger Duty already collected based on the following criteria:
- The flight must be departing from a UK airport on or after 1 May 2015
- The child must be over 2 and under 12 years on the date the flight departs from the UK airport
- The child is booked to travel in the economy cabin
- The child Air Passenger Duty has already been paid in full
How will your refund be processed?
Sit back and relax. There is no need to contact us.
Bookings made directly with Virgin Atlantic via our website or Contact Centre
We are in the process of capturing the bookings eligible for a refund, reissuing the tickets and then refunding the child Air Passenger Duty directly back to the card you used to make the booking. The first notification you will receive from us will be a new e ticket, this will be followed within the next few weeks by your refund. We are working as fast as we can to complete the task and we will send you a confirmation email once your refund has been processed.
Bookings made with a Travel Agent, Tour operator or other travel provider
We are contacting all our travel agents and providers to give them the go ahead and procedure to start making eligible refunds back to our customers (usually via the original form of payment).
If your tickets have already been issued your travel agent will reissue them. Again it’s going to take a few weeks for all the eligible refunds to be processed and we thank you for your patience.
Virgin Holidays Bookings
Our colleagues at Virgin Holidays are already working on their plan and will update their website as soon as they have more details.
*Children travelling in the Premium Economy or Upper Class cabins are still charged Air Passenger Duty.