^ Flying Club miles will not be awarded on the purchase of gift vouchers or on taxes and/or delivery charges.
- Your standard mile earning will be credited to your Flying Club account within 45 days from purchase. Please allow up to 50 days from date of purchase for any promotional miles to be credited to your account. Miles earned via booking.com and hotels.com will be credited to your Flying Club account within 60 days from purchase and you will need to allow up to 65 days from the date of purchase for any promotional miles to be credited to your account. If miles have not been credited within 45 days (or 50 days for promotional miles), or if you booked via booking.com or hotels.com and miles haven’t shown within 60 days (or 65 days for promotional miles), please fill out the missing miles claim form which can be accessed by clicking on 'My Shopping History' on the Online Shopping page.
- Members have up to 90 days to make a claim for missing miles. All claims are resolved by us at our sole discretion.
- Flying Club miles are only awarded on purchases made online with third party retailers featured on the Flying Club Online Shopping site accessed through the Shops Away Mile Finder or the 'SHOP NOW' button, shown when you are logged into your account.
- Tier Points will not be awarded for any purchase.
- UK Flying Club members earn miles on every GBP pound spent and US Flying Club members earn miles on every USD spent. Purchases need to be in local currencies.
- In order to earn miles the shopping transaction need to be in the name of the Flying Club member.
- We reserve the right to cancel any Flying Club miles awarded to you in respect of a purchase which you subsequently cancel (i.e. if you didn't pay for or later returned the goods and/or services for which the miles were awarded).
- For Full Terms & Conditions please log into your Flying Club account and click on the "SHOP NOW" button to be taken to the Online Shopping site. The link to Terms & Conditions is at the bottom of the page.
- If coupon/voucher codes are used that are not listed on our Shops Away website, the transaction will not qualify for miles.