Contactless

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We've added a new feature to your cards, which lets you pay for items of up to £15 without having to enter your PIN. It's all about making purchases with your Virgin Atlantic Credit Card Account as hassle-free as possible.

Both your Virgin Atlantic American Express® Credit Card from MBNA and your Virgin Atlantic Visa Credit Card can be used to make contactless payments.

Why would you use it?

It's fast - you simply hold your card close to the reader instead of fumbling in your pockets or purse for the right money, or waiting for your change.

It's secure - you're in control because your card never leaves your hand.

For added security you'll occasionally be asked to enter your PIN. And just like chip & PIN transactions, you won't be liable for any fraudulent contactless transactions made with your card*.

It's handy - like having the exact cash you need, when you need it.

*If your card is lost or stolen you'll incur no liability for fraudulent use of your card provided you notify us as soon as you realise your card is missing or you notice any unusual transactions on your account.

Where you can use it

Shops that let you use contactless payment will display this symbol. As it’s a new technology, it isn’t accepted everywhere but it’s becoming more and more common. So keep your eyes peeled for this symbol.

Contact us

To Apply

You can apply online or over the phone:

Online - Virgin Atlantic White Credit Card Account

Online - Virgin Atlantic Black Credit Card Account

Telephone - Call our freephone number 0800 056 5576

Available: Mon - Fri: 8am to 9pm. Sat: 9am to 9pm. Sun: 9am to 7pm.

Your Application

To track your application, you can call our freephone number 0800 056 5576

Available: Mon - Fri: 8am to 9pm. Sat: 9am to 9pm. Sun: 9am to 7pm.

Card Activations

You can activate your card online or over the phone.

Online - visit www.virginatlantic.com/activatenow

Telephone - Call our freephone number 0800 854 767

Available: Mon - Fri: 7:00am to 10:00pm. Sat: 8:00am to 9:00pm. Sun: 9:00am to 9:00pm.

Any Questions and Service

If you need more information or you've got a question, you can call our freephone number 0800 056 7686

Available 24 hours a day, 7 days a week.

Virgin Atlantic Flying Club

If there's anything you need to know about UK Flying Club that you can't find online, simply call 08444 122 414

Available 24 hours a day, 7 days a week.

Virgin Atlantic FAQs

We're sorry to say our FAQs are out of action

We’re working on a fix, but if you have a question that requires answering fast, our Customer Relations team will be happy to help you out.

Get in touch