Give us feedback
We really want to give only the best levels of service to all our customers. So if you've got a complaint or a compliment about our service please complete our feedback form below. With your help and input, we can make things better.
If you have an issue about a flight departing within the next 72 hours, please call us.
If you don't have access to a computer, you can write to us at the following address:
Virgin Atlantic Airways Ltd