Chauffeured silver Mercedes car
Tristar logo

Tristar is one of the world's leading chauffeur service companies completing over 500,000 journeys a year in over 80 countries worldwide. Established in 1978, we are the airport transfer experts and are proud to have been Virgin Atlantic's Upper Class chauffeur service provider for over 20 years.

We cover all of the major airports in the UK and with a fleet of over 500 vehicles, we are confident that we will be able to meet your requirements irrespective of the number of passengers or how much luggage you have. We also provide complimentary baby and booster seats for our younger passengers. Our chauffeurs are supported by a round-the-clock control team who double check flight details and pick up times prior to your journey - the only thing you'll need to worry about is what to pack.

Flying Club miles can be earned on all UK journeys with Tristar, regardless of the airline so be sure to register your membership number when booking.

Earn miles

2 miles per £1 spent on a journey with Tristar.

Spend miles

17,500 miles for a chauffeur car journey in UK, USA or South Africa to or from a Virgin Atlantic flight, if travelling on an Upper Class reward ticket (excluding upgrades and Miles Plus Money bookings)

How to book

Book your Tristar journey or alternatively please call +44 (0) 1895 432162, and quote your Flying Club membership number when booking.

More information is available at (opens in a new window)

Terms and conditions

Earning miles:

  1. Miles earned will be based on cost including VAT.
  2. All quotes and bookings are subject to availability and Tristar's standard terms and conditions.

For retrospective claims please email

It is the responsibility of the booker to ensure that the correct Virgin Atlantic Flying Club membership number is entered at the time of booking.
The membership number given must match that of the passenger for miles to be earned.

Spending miles:

Members exchanging Miles for an Upper Class flight reward ticket or upgrade are not entitled to complimentary ground transfers. However, members may spend additional Miles for a single journey in conjunction with the purchase of an Upper Class reward ticket in the UK, USA or South Africa either to or from the airport.

Please note that members must be redeeming Flying Club Miles for their Upper Class reward ticket (including any Upper Class CombiFare redemption sector) in order to be able to redeem Flying Club Miles for a chauffeur-driven car transfer. This offer excludes upgrades and Miles Plus Money bookings. The chauffeur-driven car service should be requested at the time of booking, subject to availability. Toll fees are included in the above mileage. This service is not available if you cancel your Virgin Atlantic flight for personal reasons or change to another airline. VAA reserves the right to withdraw this service at any time.

Complimentary mileage within the UK and US is restricted to 75 Miles. Journeys longer than this will be subject to an excess fee, which is payable directly to the car service via cash or credit card. Where any payment is due in respect of a chauffeur transfer booked in conjunction with a reward flight and such payment is not made directly to the car service, Virgin Atlantic shall be entitled to deduct Miles from the Member’s Flying Club account for each additional road mile for which the Member was due to pay the car service.

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