If there’s anything you need to know about South Africa flying club, you can:

Check our frequently asked questions for more information.


Telephone us

flying club (011) 340 3535
fax (011) 340 3533
Office Opening Hours : 08.30 - 17.00 Monday to Friday.
Ticket desk hours: 08.30 - 16.30

Email us

For pre-travel enquiries and general requests please click here

For post-travel feedback and complaints please click here

Write to us

For pre-flight and general flying club queries, you should write to:

flying club
Virgin Atlantic Airways Ltd
Building C, 50 Sixth Road
Hyde Park
PO Box 411934
Craighall 2024

For comments and post-flight complaints, you should write to:

Customer Relations,
Virgin Atlantic Airways,
The Office,
Manor Royal,
Crawley,
West Sussex,
RH10 9NU

To claim missing Virgin Atlantic miles you will need to log in to your account, go to the Manage Your Account section and click on "Claim Missing Miles". To claim missing partner miles, send your boarding stub to:

flying club support,
Virgin Atlantic Airways,
The Office,
Manor Royal,
Crawley,
West Sussex,
RH10 9NU

USA

Red +1 800 365 9500
Silver +1 800 752 6859
Gold +1 800 898 7577

SOUTH AFRICA +27 11 340 3535

HONG KONG +852 2532 6060

CHINA +86 21 5353 4600

INDIA +1-800-102-3000 ( Toll Free )
+91-124-4693030

CARIBBEAN +1 800 744 7477

JAPAN

Red / Silver +81 3 3499 8811
Gold +81 3 3499 8818

AUSTRALIA +61 2 9004 5544

NIGERIA +234 1 461 2755

UAE +971 4 4060 600