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Q Can anyone redeem the flyingco. miles that the company has earned?
A Rewards can be used by any company employee. However, only the flyingco. Administrator and Secondary Contact can redeem the company's flyingco. miles. To check your company's balance online you will need to log in to your flyingco. online account and click on 'Manage your account'.

Q How do I redeem flyingco. miles for rewards?
A All Virgin Atlantic reward flight redemptions (except upgrades) can be made online or by telephone. In order to use the online facility you will need to log in to your flyingco. online account. Once the booking has been made a confirmation email will be sent to the flyingco. Administrator, the Secondary Contact and the traveller. To redeem miles for other rewards, please call the flyingco. helpline on 08701 43 42 41. Please allow a minimum of five working days for your reward to be processed.

Q Are members of the flyingco. and flying club loyalty programmes able to combine the miles they have earned for a choice of rewards?
A No, flying club miles and flyingco. miles are separate from one another and cannot be combined. flying club members can only redeem flying club miles for flying club rewards, and flyingco. members can only redeem flyingco. miles for flyingco. rewards.

Q Can changes be made to reward flights once booked?
A Once tickets are issued the flight, class of service or name cannot be changed. The date can be changed subject to availability. Please refer to the flyingco. Terms & Conditions for further details.