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NEW BAGGAGE POLICY CHANGE - EFFECTIVE 25 NOVEMBER 2009

Virgin Atlantic will be changing its check-in baggage policy to a 'Piece System' across the entire network for all tickets booked from 25 November 2009. This replaces the change originally intended for launch on the 23rd September and now includes a revised allowance for passengers travelling Economy.

The changes are being made to allow us to simplify our policy, save costs, and lower our charges for passengers wishing to take additional bags. In the majority of cases, passengers who wish to fly with excess baggage in addition to their free allowances will pay less than they do now.

Our Gold card holders will also be able to take one additional bag on top of the free allowance, irrespective of the cabin flown.

We will continue to offer one of the most generous allowances in the industry for passengers wishing to take sporting goods.

Frequently asked questions regarding the new policy.


New Allowances from 25 November 2009*
Number of Bags:
Route: Upper Class:
(32kg each)
Premium Economy:
(23kg each)
Economy:
(23kg each)
Infants:
(23kg each)
USA 3 2 1 1
Caribbean 3 2 1 1
India 3 2 1 1
Japan 3 2 1 1
China 3 2 1 1
Australia 3 2 1 1
South Africa 3 2 1 1
Mauritius 3 2 1 1
Dubai 3 2 1 1
Kenya 3 2 2 1
Nigeria 3 2 2 1


NOTE:

In addition to your free allowance, you can pay to check in up to 10 extra bags per person, weighing up to a maximum of 23kg each. If you wish to take more than 10 bags, information can be found here about our extensive range of cargo services.


EXCEPTIONS:

- Passengers travelling in Economy between the USA and India - one additional bag at 23 kilos.

- Gold card holders - one additional bag at 23 kilos, irrespective of the cabin flown.

- Sporting allowance - 1 additional bag up to 23 kilos, irrespective of the cabin flown. (Sporting Equipment allowance).

*Any passengers booked before 25 November 2009, will be entitled to Virgin Atlantic's existing baggage allowance, but also entitled to claim the newer and most generous allowance on offer.


Excess Charges from 25 November 2009:**
  Online***: Airport:
1st Extra Bag GBP32/USD48 GBP40/USD60
2nd Extra & Subsequent Bags GBP32/USD48 GBP90/USD140
Overweight (23-32kg) Not available GBP30/USD50
The above fees will be converted into the local currency where applicable.


- Any bags weighing over 32 kilos will not be accepted.

**Charges quoted are each way.

***Online payments will be available from 25th November 2009.

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