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Baggage

BAGGAGE INFORMATION


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We take every care to make sure all of your baggage arrives at your destination in every bit as good shape as you do, although we can't guarantee it will have had as much fun!

If you have any questions regarding your baggage such as allowance levels, excess charges, how to find delayed bags, baggage claims and insurance you can find all the answers below.


NEW BAGGAGE POLICY - EFFECTIVE 25 NOVEMBER 2009


From 25 November 2009, we will be changing our checked-in baggage policy. We will be moving to a 'Piece policy' for the whole of the network. The new policy will make it easier for passengers to understand our allowances and excess charges on all our routes.

Read more about our new baggage policy and allowance.


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