If there’s anything you need to know about USA Flying Club, you can:

Check our frequently asked questions for more information.


Telephone us

Flying Club Red - 800 365 9500
Flying Club Silver - 800 752 6859
Flying Club Gold - 800 898 7577
Opening Hours : 08.30 - 23.00 seven days a week.

Email us

For pre-travel enquiries and general requests please click here

For post-travel feedback and complaints please click here

Write to us

For pre-flight and general Flying Club queries, you should write to:

Flying Club
Virgin Atlantic Airways Ltd
75 North Water St.
Norwalk, CT, 06854

For comments and post-flight complaints, you should write to:

Customer Relations,
Virgin Atlantic Airways,
The Office,
Manor Royal,
Crawley,
West Sussex,
RH10 9NU

To claim missing Virgin Atlantic miles you will need to log into your account, go to the Manage Your Account section and click on "Claim Missing Miles". To claim missing partner miles, send your boarding stub to:

Flying Club support,
Virgin Atlantic Airways,
The Office,
Manor Royal,
Crawley,
West Sussex,
RH10 9NU

UK

Red 08701 616059
Silver 0845 0745678
Gold 08000 721 234

SOUTH AFRICA +27 11 340 3535

HONG KONG +852 2532 6060

CHINA +86 21 5353 4600

INDIA 1 800 102 3000(Airtel Toll Free)
1 800 112 333(MTNL/BSNL Toll Free)
+91-11-41303030(non Toll Free)

CARIBBEAN +1 800 744 7477

JAPAN

Red / Silver +81 3 3499 8811
Gold +81 3 3499 8818

AUSTRALIA +61 2 9004 5544

NIGERIA +234 1 461 2755