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CONTACTING FLYING CLUB

To save you a bit of time, first see if we can answer your question in our Flying Club Online Help section, or take a look at these FAQ's...



Want to join, can't log in or want to update your details? Your Flying Club Account questions are answered here.

All things Miles related, from missing miles to transferring between accounts and beyond...

Tier Points: What are they, how many do I need and how long are they valid for?

Everything you want to know about claiming miles with our Flying Club Partners.

CONTACTING FLYING CLUB IN THE USA

Still can't find what you're looking for? Here's how to get in touch.

Telephone us

800 365 9500

Opening Hours : 08.30 - 23.00 seven days a week.

Email us

For pre-travel enquiries and general requests please click here

For post-travel feedback and complaints please click here

Our customer relations team will get back to you within 28 days. The security of personal data is extremely important to Virgin Atlantic and the data will be used in accordance with our privacy policy.

If you have a question about a flight within the next 72 hours, please call us.

Write to us

For pre-flight and general flying club queries, you should write to:

flying club,
Virgin Atlantic Airways Ltd,
75 North Water Street
South Norwalk, CT 06854

CONTACTING FLYING CLUB AROUND THE WORLD

USA +1 800 365 9500

KENYA 254 20 2789100

SOUTH AFRICA +27 11 340 3535

HONG KONG +852 2532 6060

CHINA +86 21 5353 4600

INDIA +1-800-102-3000 ( Toll Free )
+91-124-4693030


CARIBBEAN +1 800 744 7477

JAPAN +81 3 3499 8811

AUSTRALIA +61 2 9004 5544

NIGERIA +234 1 461 2755

UAE +971 4 4060 600


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