Before continuing, please note, your refund will NOT be processed via the Online Refund Request form, if:

• Your ticket has been purchased within the last 24 hours.
• Your ticket has not been purchased in the UK.
• You have made a Flying Club booking.
• You wish to change your booking.
• Your ticket was purchased through a travel agent or tour operator.
• You do not wish to cancel all of the passengers/flights in your booking.
• Your claim is not for a ticket refund.

For further assistance contact us here.

Please continue to submit your refund request, if the above conditions are not applicable to you.

All refunds are credited to the original form of payment, or/and person who paid for the ticket.