| USA |
| New Bookings/Flight Information/Customer Service - (Open 24 hours/day) | 1 800 821 5438 |
| Flying Club Frequent Flyer Programme: | |
| Red Level - (Open 24 hours/day) | 1 800 365 9500 |
| Silver Level - (Open 24 hours/day) | 1 800 752 6859 |
| Gold Level - (Open 24 hours/day) | 1 800 898 7577 |
| Special Assistance (for disabled, special needs travellers and medical enquiries only) - (Open 24 hours/day) | 1 888 747 7474 |
| Telephone Typewriter (TTY line) / Minicom - (Open 24 hours/day) | 1 800 847 4641 |
| Website Help - (Open 24 hours/day) | 1 800 821 5438 |
|
|
| Australia |
| Reservations and special assistance | 1300 727 340 |
| Head Office (Sydney) | 02 9004 5544 |
| Fax (Sydney) | 02 9004 5568 |
| |
|
| Australia office opening hours: | |
| Reservations | 0830-1730 Mon-Fri, 0900-1600 Sat |
| Flying Club | 1000-1600 Mon-Fri |
| |
| Caribbean |
| Reservations | 1 800 744 7477 or Barbados 1 246 228 4886 |
| Flight Information | 1 800 744 7477 |
| Flying Club Frequent Flyer Programme | 1 800 744 7477 |
| Special Assistance | 1 800 744 7477 |
| Barbados | 1 246 228 4886 or 1 800 744 7477 |
|
| China |
| Reservations | +86 21 53 534600 |
| Flight Information | +86 21 53 534605 |
| Flying Club Frequent Flyer Programme | +86 21 53 534600 |
| Special Assistance | +86 21 53 534601 |
 |
| Cuba |
| Reservations | +53 7 204 0747 |
| Special Assistance | +53 7 204 0747 |
|
| Hong Kong |
| Reservations | 852 2532 6060 |
| Flight Information | 852 2532 6060 |
| Flying Club Frequent Flyer Programme | 852 2532 6060 |
| Special Assistance | 852 2181 8888 |
|
| India |
| Delhi Reservations | 1-800 112 333 for MTNL, BSNL, Garuda and Dolphin users |
| 1- 800 102 3000 for Airtel and Touchtel users |
| Non Toll free numbers +91 (011) 41303030 |
| Special Assistance (Delhi) | 011 413 03030 |
| |
Mauritius | |
| Reservations | + 230 206 0910 |
|
| Japan |
| Reservations | 03 3499 8811 |
| Flight Information | 03 3499 8811 |
| Flying Club Frequent Flyer Programme | 03 3499 8811 |
| Special Assistance | 03 3499 8811 |
|
| Nigeria |
| Reservations (Lagos) | +234 (1) 4612747 |
| Special Assistance (Lagos) | +234 (1) 4483000 |
| |
Kenya | |
| Reservations | +254 20 278 9100 or +254 20 278 9101/2/3/4/5 |
| Flying Club Programme | +254 20 278 9100 or +254 20 278 9101/2/3/4/5 |
| Special Assistance | +254 20 278 9100 or +254 20 278 9101/2/3/4/5 |
| Flight Information | +254 20 822 111 |
|
| South Africa |
| Reservations | 011 340 3400 |
| Flight Information | 011 978 6000 |
| Flying Club Frequent Flyer Programme | 011 340 3400 |
| Special Assistance | 011 340 3400 |
|
| UK |
| Reservations | 0844 874 7747 |
| Upper Class Reservations (If you come through to this number and you are not travelling in Upper Class, your call will be transferred.) | 0844 579 1111 |
| Flight Information | 0844 209 7770 |
| Flying Club Red | 0844 412 2414 |
| Flying Club Silver | 0844 412 3121 |
| Virgin Atlantic Head Office | 0844 811 0000 |
| Special assistance (Open Monday to Friday, 8am - 7pm GMT). | 0844 412 4455 |
Special assistance
(Minicom number for
the hearing impaired) | 0844 209 0747 |
| Site Help | 0844 209 7779 |
| Preorder Tax free shopping | 0870 190 3003 |
| Recruitment | 0844 209 7700 |
| Cargo Reservations | 0844 209 8300 |
| |
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