Virgin Atlantic does not allow Name Changes on either Ticketed or Unticketed PNRs. Any Passenger Name Record that indicates a change to name details is auto cancelled. Only if a PNR name field requires a change of less than three letters that a) does not change the name completely and b) constitutes more than one change, will Virgin Atlantic provide authorization to avoid auto cancellation.

In these circumstances only, authorization can be gained by emailing theproducers@fly.virgin.com or calling Virgin Atlantic at 1-800-VIRGIN-1.