We hope that you enjoy using our website, safe in the knowledge that we are committed to protecting your privacy and security online.

Worried about providing us with information online? Let us put your mind at rest. Find out more about:

General information

What we collect and why

What credit cards do we accept?

Is your credit card number secure online?

Transferring data to border control agencies

Accessing your personal data

How to change your personal information

What are cookies and why do we use them?

Email Phishing Scams

Links to other websites and their security and privacy policies

Cookies are a standard method of registering user preferences when people use websites, to ensure a better and more personalised experience. These preferences are stored in a file on your computer's hard disk drive. For example, a cookie would contain your preferred country of residence so we do not have to ask you this question each time you visit.

Our website uses both persistent and session cookies. Persistent cookies are cookies that stay on your computer permanently until you "manually" delete them. Session cookies delete themselves automatically when you leave a website and go to another one or shut down your browser.

Virgin Atlantic has relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. Some of these suppliers may also set cookies during your visit in order to meet contractual obligations with us. These cookies do not store any personal details relating to you or your credit cards.

For more information about cookies, including how to enable cookies, change your browser settings and find and delete cookies on your hard drive, please refer to your web browser's help menus or visit www.aboutcookies.org.