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PASSENGER INFORMATION
All the information you need about flying with us is right here,
from travelling with children to travelling with animals; from
baggage allowances to tax free allowances.
FLIGHTS BETWEEN MAURITIUS AND LONDON HEATHROW WILL CEASE ON 24 APRIL 2010
In the current economic climate we have to ensure that we maximise our flying programme and so are unable to continue this direct service.
We are in the process of contacting passengers, or their travel agents, who have made bookings for flights departing after 24 April 2010 to offer them a full refund, or flights with another carrier at the earliest opportunity. Passengers booked with Virgin Holidays will be rebooked on an alternative carrier. We are very sorry for any inconvenience this situation may cause. AIR CARRIER ACCESS ACT
BAGGAGE
Will your suitcase fit on the plane?
What if your bags weigh more than your allowance? Should you insure your baggage? Discover the answers to all of your questions about baggage here UNACCOMPANIED CHILDREN
LOST PROPERTY
If you think you have left something behind on one of our planes you can check if it has been found by e-mailing or calling the Lost property department of the airport you arrived into using the addresses or numbers listed on the next page.
Lost Property USE OF PEDS ONBOARD
Some personal electronic devices haven't been allowed in the past as they may disrupt navigation systems. Well now there's been a change, as some manufacturers have started fitting their products with a flight safe option.
More information on PED use onboard. CONNECTING FLIGHTS
Passengers who have booked connecting flights that appear on the same ticket can be through checked with their baggage to their final destination.
Full information on requirements for connecting flights UPGRADE YOUR SEATS
If you have already booked your flight, there are many ways for you to upgrade your seat to Premium Economy or Upper Class.
Upgrade your seat. IRIS
Fed up with queuing at immigration? What if you could register the Iris of your eye and go through the unmanned barriers avoiding the queues? Too good to be true? Take a further look.
HEALTH & VISA INFORMATION
What injections do you need?
Do you need a visa? Should you let Virgin Atlantic know about your nut allergy before flying? Access the latest Health and Visa information Find the answers to any inflight health concerns here RETAIL THERAPY PRE ORDER SERVICE
Take the hassle out of in-flight shopping and order before you fly. Spend over £60 and you'll get a free gift, and if you are a Flying Club member, you'll earn extra points.
Find out more about our retail therapy pre order service 
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YOUR SHORTCUTS    
NEW T3 WEBSITEFeaturing essential airport information, check in demos, passenger interviews and lots more. Experience our cutting edge, ultra-efficient terminal before you get to the airport |