11.1 VAA shall not be liable for any loss, delay, damage or injury which occurs in connection with the use or redemption of any reward provided under the programme. Any responsibility for any such loss, delay, damage or injury shall be solely that of the reward provider providing the reward. VAA does not seek to exclude liability for death or personal injury caused by its negligence.

11.2 VAA's sole liability in relation to the programme, whether for negligence, breach of contract or any other matter, shall be limited to re-crediting to your account miles equal to those exchanged for the reward in connection with which such matter arose.

11.3 While every effort has been made to ensure that all information on the website, in your pocket guide and in other Flying Club publications is correct at the time of going to press, we are not responsible for any typographic errors or their consequences.

11.4 Product design and specification is subject to change in line with our ongoing design and development policy. All information contained on our website or in your pocket guide was correct at 1 July 2002.