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Customer Charter

CUSTOMER CHARTER

Customer service and commitment to our passengers has been the driving force behind our brand. We strive to get it right, first time, every time. Occasionally things do not go as planned. We believe that you have the right to know what level of service you can expect from us all the time - even in those rare moments when we fall short of the very high standards we have set ourselves.

We've split the charter into sections to make it easier to use, simply click the most relevant link below to get started.
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BOOK FLIGHTS


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Departing
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Returning
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'Lowest' for the cheapest fare or 'Flexible' to make changes to your ticket
Passengers aged 12-15 travelling alone must contact reservations to make a booking

Children must be aged 2-11 at the time of travel

Infants do not occupy a seat

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We will show you the lowest fare 3 days either side of your chosen dates

or search Flying Club for:
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