If you meet our basic criteria, your preliminary group interview will last for an hour and a half, during which you'll take part in a series of exercises. Service orientation, customer relationships and attention to detail are the key competencies our experienced assessors will be on the look out for and the exercises have been tailored to the unique Virgin culture and sense of fun.

Following the group exercises, if you're successful, you'll then be asked to sit a series of tests which you must pass and attend an interview with two of our recruitment assessors. Here, you'll get the opportunity to tell us how good you really are and relate this back to your work history. We'll let you know if you were successful in writing as soon as possible afterwards.

As well as a generous starting salary, you can also look forward to a good shift allowance and increase to your basic after six months' probation. If you meet our relevant criteria, you can also look forward to other benefits which include one of the best concessionary travel schemes in the industry - up to seven free flights a year - as well as private medical insurance and pension schemes. You can find out more details about what's on offer under 'Working for us'.

We'll invest in your training too. Initially, this will encompass Virgin customer care, selling skills, product knowledge and technical expertise. Ongoing individual training plans are designed to develop your skills continually during your career with us.

Please check our vacancy list to confirm if we are currently recruiting for this position before applying.

Unfortunately we are unable to keep speculative enquiries.