We hope that you enjoy using our website, safe in the knowledge that we are committed to protecting your privacy and security online.

Worried about providing us with information online? Let us put your mind at rest. Find out more about:

General information

What we collect and why

What credit cards do we accept?

Is your credit card number secure online?

Transferring data to border control agencies

Accessing your personal data

How to change your personal information

What are cookies and why do we use them?

Email Phishing Scams

Links to other websites and their security and privacy policies

At any time you can choose to change your personal details, or withdraw from our frequent flyer flying club or flyingco. programmes, or subscribe to receive email updates.

a) If you have made an online booking
If after purchasing a flexible ticket online, you wish to request changes to your flight details, you can do this by contacting us.

b) If you have joined our frequent flyer programme flying club or flyingco.
To change your flying club details and preferences simply navigate to www.virgin.com/flyingclub, log into your account and change your personal details online. To cancel your membership telephone the flying club helpline telephone number. To change your flyingco. details simply navigate to www.virgin.com/flyingco, log into your account and change your company details online. To cancel your membership please call the flyingco. helpline telephone number.

c) If you have subscribed to receive email updates
A link will appear at the bottom of each email sent to you which will enable you to unsubscribe from receiving this information.