This is also known as Record Locator (or recloc), PNR Code, confirmation number or reference number. It can be found on your tickets, confirmation or travel documentation.

Virgin Atlantic's booking reference is a six digit alphanumeric combination. Tickets issued by Virgin Atlantic will contain this code in the PNR Code box near the centre of the ticket. E-tickets issued by Virgin Atlantic list this as 'Booking Reference'.

If you have used a middle name(s) when making your booking, you will need to add these to your first name in order to retrieve your booking.

For example, John Robert Smith would be entered as:

First Name(s): JohnRobert
Surname: Smith

We also accept booking reference number issued by most travel agents. These appear as a six digit alphanumeric combination usually listed in your travel documentation, or available from your travel agent upon request.

If you have purchased any Florida holidays, Caribbean holidays departing before November 2010 or USA holidays departing before May 2010 directly from Virgin Holidays, the reference is a five or six digit number, followed by a '/' and a three digit alphanumeric combination, e.g. 12345/S10 or 654321/W10. This can be found at the top of your holiday invoice.