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Animals on a plane

At Virgin we know and understand how important your furry friends are to you. That's why we have a dedicated team of staff to look after you and your 4 legged companions when you fly with Virgin.

We are committed to safe and comfortable pet travel and are able to carry dogs and cats on board our aircraft to the following destinations:



Paw print Barbados
Paw print Boston
Paw print Chicago (Seasonal)
Paw print Cape Town (Seasonal)
Paw print Dubai
Paw print Hong Kong
Paw print JFK
Paw print Johannesburg



Paw print London
Paw print Los Angeles
Paw print Miami
Paw print Newark
Paw print Orlando
Paw print San Francisco
Paw print Sydney
Paw print Washington




Exceptions do apply and we recommend that you check at time of booking. If you are planning on travelling with your pet, we do advise that you contact us first to check availability for your pet before booking your own flight.

All of our furry travellers are treated with extra special care; they travel in the cargo hold, which is heated and air-conditioned just like the cabin (please note that we cannot carry pets within the passenger cabin). Your lovable pets can also earn you 1,000 bonus flying club miles; our way of saying thank you for choosing to fly with us. Make sure you ask for details, when you place your booking.

For further information on pet travel please click on the links below or alternatively you can call or email us on:

UK: 0844 873 8000 or Virgin.Shipping@fly.virgin.com


US: 1 800 828 6822 or
uscargocontactcentre@fly.virgin.com

(Opening hours Monday, Tuesday, Thursday between the hours of 10am and 4pm and Saturday between the hours of 11am and 3pm)

Paw print Things I need to know when flying my pet from the UK

Paw print Things I need to know when flying my pet from the US

If you would like to know more about transporting your pet to/from Dubai, Johannesburg, Barbados or Sydney please call 0844 873 800 or email Virgin.Shipping@fly.virgin.com

For further information on the UK Pet Travel Scheme (PETS), please visit http://defra.gov.uk or call the Pets Travel Scheme helpline on + 44 (0) 870241 1710 Monday to Friday between the hours of 8am and 6pm (UK time).


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Passengers aged 12-15 travelling alone must contact reservations to make a booking

Children must be aged 2-11 at the time of travel

Infants do not occupy a seat

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