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BAGGAGE SEARCHES

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Since January 2003 the US Transport Security Administration (TSA) has been screening 100% of baggage at all US commercial airports. The TSA advise that bags are left unlocked in order to facilitate their search process, however Virgin Atlantic does not support this advice.

You will know if your bag has been opened as part of the screening process as it will be resealed with a tamper evident seal and a notice will be placed inside the bag informing the owner that it has been opened for inspection by a TSA official.

Any claims for damage caused to baggage or loss of items that has occurred during screening must be handled through your own travel insurance policy.

The TSA are working hard to ensure that all contents are returned to bags opened during the screening process. But if you feel you have incurred loss or damage to your belongings please call the TSA Consumer Response Centre on 1-866-289-9673. The TSA will assess your case on an individual basis. Further information is available on the TSA's website

www.tsa.gov/public (This link opens a new window)

UNDEVELOPED FILM AT RISK

Camera film
  • Passengers on flights departing from the US need to be aware of stringent security checks that could cause problems with undeveloped rolls of film. This is a potential problem for holiday snaps as well as for professionals.
  • All checked in baggage is screened for explosives using x-rays, which can cause fogging or white lines to appear on the film once it's developed.
  • Although we do advise passengers to carry all film in hand luggage do not forget that hand-luggage is also subject to x-ray scanning at security checkpoints. Passengers should ask for the film to be checked by hand.
Film rated at ASA/ISO 800 or higher, and x-ray, scientific, sheet, large format, medical, motion picture and professional film are particularly at risk. As a guide, most standard films are usually ASA/ISO 100 - 200, but even these may be affected if they are repeatedly checked by x-ray.

One way to avoid problems is to get exposed films developed locally!
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