1.1 Flying Club (the 'programme') is a loyalty programme offered by Virgin Atlantic Airways Limited ('VAA'), a company incorporated under the laws of England whose registered office is: Company Secretary, The Office, Manor Royal, Crawley, West Sussex, RH10 9NU, UK...

1.2 Please read these Consumer Terms carefully since they apply each time you earn or spend miles in the programme. Please also note that additional restrictions and requirements may apply to a particular reward or methods of earning miles as set out on our website or in the relevant section of your pocket guide. Members arranging travel through Flying Club are deemed to accept and to be bound by VAA's Conditions of Carriage.

1.3 These Consumer Terms set out the relationship between Flying Club and individuals participating in the Programme ('members') and the way in which members may earn credits ('miles') and spend them for rewards ('rewards') under the Programme.

1.4 In these Consumer Terms 'we' means VAA, 'you' refers to members of the programme, 'participating companies' include us and other companies participating in the programme from whom you can earn and/or spend miles, and 'reward providers' include us and participating companies offering rewards in exchange for miles.

1.5 Please be aware that these Consumer Terms include limitations on the liability of VAA and its obligations relating to the Programme, and certain exclusions of VAA's responsibility.

1.6 These Consumer Terms may be varied only by VAA and amendments to these Terms & Conditions may be made on our website from time to time. Please ensure that you refer to the most up-to-date edition of the Consumer Terms when seeking to earn miles or take rewards.

1.7 All Flying Club membership cards remain the property of Virgin Atlantic Airways at all times and we reserve the right to have Flying Club membership cards returned to us (or our agents) on demand. Circumstances which will trigger an obligation to return a Flying Club membership card include but are not limited to the following: your tier level changes, you breach the Flying Club's Terms & Conditions; or your Flying Club membership terminates.