6.1 Flight rewards do not include any applicable taxes, fees, charges or surcharges imposed by any government authority, other authority or Virgin Atlantic, all of which are your responsibility. The level of such taxes, fees, charges and surcharges may be changed without notice. You must pay such taxes, fees, charges and surcharges prior to departure or prior to taking up any reward.

6.2 There may be supplementary charges for rewards other than flights set out in the relevant section of our website.

6.3 All payments you make to us should be by one of the following credit cards: Amex, Visa, MasterCard and Diners Club (plus Switch/Delta in the UK and JCB in Japan).

6.4 If making a payment more than 21 days before travel (or reward date), payment may be made by sending a cheque to Flying Club, payable to Virgin Atlantic Airways. Cheque payments in South Africa must be bank guaranteed. Payment by cheque is not accepted in Hong Kong.

6.5 We cannot guarantee that participating companies accept these payment methods. Members will be responsible for checking if their desired method of payment is acceptable.

6.6 Cancellation of rewards attracts cancellation charges as detailed on our website. Please note that the reward voucher must be valid at the time of cancellation. The re-credited miles will be available for their original validity period.

6.7 It is your responsibility to satisfy yourself as to the taxation treatment of any credit in connection with business or other activities. We will not be responsible for any tax liability.