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CONDITIONS OF CARRIAGE FOR PASSENGERS AND BAGGAGE
We've split our Conditions of Carriage into sections to make it easier to use, simply click the most relevant link below to get started (please note, the Conditions of Carriage will appear below these links).
Most recent revision: Revision 16, 21 October 2008. Article 1 - What Particular Expressions Mean in these Conditions Article 2 - Applicability Article 3 - Tickets Article 4 - Fares, Taxes, Fees and Charges Article 5 - Reservations Article 6 - Check-In and Boarding Article 7 - Refusal and Limitation of Carriage Article 8 - Baggage Article 9 - Schedules, Delays, Cancellation of Flights and Denied Boarding Article 10 - Refunds Article 11 - Unacceptable Conduct Aboard Aircraft Article 12 - Arrangements for Additional Services Article 13 - Administrative Formalities Article 14 - Successive Carriers Article 15 - Liability for Damage Article 16 - Time Limits for Baggage Claims, Processing of Baggage Claims, and Time Limits for all Actions for Damages Article 17 - Other Conditions Article 18 - Interpretation ARTICLE 18 INTERPRETATION
18.1 Our interpretation of applicable government laws, regulations, or orders in relation to Articles 7.1.1 (right to refuse carriage) and 11.1.1 (conduct aboard aircraft) shall be final and binding even if it subsequently proves incorrect provided that at all material times we had no reasonable grounds for believing otherwise.
18.2 The title of each Article of these Conditions of Carriage is for convenience only, and is not to be used for interpretation of the text. 
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