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CONDITIONS OF CARRIAGE FOR PASSENGERS AND BAGGAGE
We've split our Conditions of Carriage into sections to make it easier to use, simply click the most relevant link below to get started (please note, the Conditions of Carriage will appear below these links).
Most recent revision: Revision 16, 21 October 2008. Article 1 - What Particular Expressions Mean in these Conditions Article 2 - Applicability Article 3 - Tickets Article 4 - Fares, Taxes, Fees and Charges Article 5 - Reservations Article 6 - Check-In and Boarding Article 7 - Refusal and Limitation of Carriage Article 8 - Baggage Article 9 - Schedules, Delays, Cancellation of Flights and Denied Boarding Article 10 - Refunds Article 11 - Unacceptable Conduct Aboard Aircraft Article 12 - Arrangements for Additional Services Article 13 - Administrative Formalities Article 14 - Successive Carriers Article 15 - Liability for Damage Article 16 - Time Limits for Baggage Claims, Processing of Baggage Claims, and Time Limits for all Actions for Damages Article 17 - Other Conditions Article 18 - Interpretation ARTICLE 17 OTHER CONDITIONS
Carriage of you and your Baggage is also provided in accordance with certain other regulations and conditions applying to or adopted by us. These regulations and conditions as varied from time to time are important. They concern among other things; the carriage of unaccompanied minors, pregnant women, and sick passengers, restrictions on use of electronic devices and items, the on board consumption of alcoholic beverages, security, forbidden items in Baggage, limits on size and weight of Baggage, and airport operational policies.
Regulations and conditions concerning these matters are available from us upon request. 
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