It has been brought to our attention that passengers and members of the public have been receiving email communications that use the Virgin Atlantic Airways or Virgin Atlantic Cargo name and logo, or otherwise purport to be from Virgin Atlantic Airways or Virgin Atlantic Cargo. The emails ask for personal information and in some cases, money.
Virgin Atlantic Airways and Virgin Atlantic Cargo can confirm that it is not associated with these rogue communications in any way. They are fraudulent attempts to obtain personal information and in some cases, money.
DO NOT RESPOND TO THESE EMAILS IF YOU RECEIVE ONE.
Virgin Atlantic Airways or Virgin Atlantic Cargo will never ask any of our passengers for personal information by email.