Passengers who have booked connecting flights that appear on the same ticket can be through checked with their baggage to their final destination.

Passengers who have arranged connecting flights using two or more different reservations and hold separate tickets for these flights must collect their baggage at the destination of their Virgin Atlantic flight, clear immigration and customs and re check in with the onward carrier.

Likewise passengers holding separate tickets and checking in with other carriers must collect their baggage, clear customs and then re-check in for their Virgin Atlantic flight.

Please ensure you leave enough time for all these procedures to be completed. Our check in closes 60 minutes before the scheduled departure of the flight and we are unable to make any exceptions.

Passengers on separate tickets without the correct visas or other documentation permitting them to land will not be accepted for travel until they purchase a 'through ticket' or obtain the appropriate visa and/or other documentation.