If there’s anything you need to know about Australia Flying Club, you can:

Check our frequently asked questions for more information.


Telephone us

Flying Club within Australia 1300 727 340

Flying Club outside Australia +61 2 9004 5544
Fax 02 9004 5568


Opening Hours : 10.00 - 16.00 Monday to Friday.

Email us

For all Flying Club enquiries send an email to flyingclub.australia@fly.virgin.com

Write to us

For pre-flight and general Flying Club queries, you should write to:

For comments and post-flight complaints, you should write to:

To claim missing Virgin Atlantic miles you will need to log in to your account, go to the Manage Your Account section and click on "Claim Missing Miles". To claim missing partner miles, send your boarding stub to:

*Please note that you are only eligible to claim miles a maximum of 6 months after your flown travel date.

AUSTRALIA 1300 727 340

UK

Red 08701 61 60 59
Silver 0845 07 45678
Gold 08000 721 234

USA

Red +1 800 365 9500
Silver +1 800 752 6859
Gold +1 800 898 7577

SOUTH AFRICA +27 11 340 3535

HONG KONG +852 2532 6060

CHINA +86 21 5353 4600

INDIA 1 800 102 3000(Airtel Toll Free)
1 800 112 333(MTNL/BSNL Toll Free)
+91-11-41303030(non Toll Free)

CARIBBEAN +1 800 744 7477

JAPAN

Red / Silver +81 3 3499 8811
Gold +81 3 3499 8818

NIGERIA +234 1 461 2755