London Heathrow

London Heathrow

Get your trip off to a relaxing start with our fast, friendly check in services at Heathrow's Terminal 3, you'll find us in Zone A.

If you're travelling in Upper Class, don't forget that you have access to our Upper Class Wing.

Connecting flights

If you're connecting onto a Delta flight, we've got some great news - all Virgin Atlantic and Delta flights from London Heathrow arrive and depart from our shared home at Terminal 3 (T3), offering the ultimate seamless service.

When to arrive for your flight

We recommend you get to the airport with plenty of time to spare – it’s a good way to avoid last-minute stress! As a rule of thumb:

- Virgin Atlantic flights: arrive at the airport at least two hours before your flight is due to leave.
- Partner airline flights: we recommend you check in three hours before your scheduled departure.

We don't want to leave you behind
Please make sure you are through airport security at least 20 minutes before your scheduled departure time for domestic flights, and 30 minutes prior for international flights. After these times we won't be able to get you on the plane, so leave the dramatic airport dashes to the movies and arrive nice and early.

Heathrow - Terminal 3

Check in options
You can check in for your flight and pick up your boarding pass using any of the following options.

Online check in

Online check in

The best way to check in is online, where you can pick your seat and print your boarding card. Just go to Manage your flights. Then just drop your luggage at the Bag Drop in Zone A. If you only have cabin baggage, then head straight to security.

Kiosk check in

Kiosk check in

Our automated kiosks provide a speedy option for check in. You'll find them in Zone A and they're open between 05.00 and 21.30.

Counter check in

Counter check in

Our check in desks are temporarily located in Zone A of Terminal 3. If you have an evening departure, beat the queues and check in when it's quietest between 15:00 and 17:00 - leaving you time to relax.

Baggage information
Not sure how much to bring for your flight, or want details on restrictions? Check our Baggage Information pages for full details. 

Did you know?
Transferring to a connecting flight at Heathrow airport is simple. Just head over to Terminal 3, Airside Departures. As long as your baggage was tagged through to your final destination, follow the purple signs for "Flight Connections."

If your next flight is from a different terminal a dedicated bus will take you there, they are free and depart every 8 minutes or less.

You will pass through security screening and your hand baggage will be checked by security staff. Please remember liquids in containers over 100ml are not allowed through security.

If you are a non-UK resident and have goods to declare to H M Customs, please use the telephone prior to security to contact a member of staff.

Once through security if you wish to visit your airline's ticket desk you will find it at this point.

You will now be in the departure lounge and ready for your next flight. Check the screens for information about your flight, as they will tell you when to go to your departure gate. Meanwhile, you can relax, shop, eat and use other facilities here.

Additional information to help you along the way
Special assistance
If you have any worries about health and mobility, you will find the information for your journey in the special assistance pages. 

Family with children
Need a helping hand? We are here to help you along your way with your journey.

Visa and health requirements
Need help with getting into the country? The Visa and Health Requirements information will help you along with your journey.

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