Use our In Town check in service before you board the Airport Express Train to beat the queues at the airport.
We recommend you get to the airport with plenty of time to spare – it’s a good way to avoid last-minute stress! As a rule of thumb:
- Virgin Atlantic flights: arrive at the airport at least two hours before your flight is due to leave.
- Partner airline flights: we recommend you check in three hours before your scheduled departure.
The best way to check in is online, where you can pick your seat and print your boarding card. Just go to Manage your flights. If you’re travelling with carry on baggage only, you can print off your own boarding pass and we’ll see you at the gate.
You can use our mobile site to check in wherever you are, anytime between 24 and 2 hours before your flight leaves.
For an experience that’s a little less hectic, opt to check in at the Airport Express Train stations. You can check in at both Hong Kong and Kowloon Stations up to 90 minutes before departure, between 06.00 and midnight.
You'll find a warm welcome waiting for you at our regular check in desks. You'll need to head to Area E for flights VS 200 and VS 201.
Skip the queues with the fast-track immigration channel
Exclusive to Flying Club Gold members, frequent flyers to Hong Kong can register to use the fast-track e-channel. Just visit the Frequent Visitor e-Channel Facilities in the Hong Kong arrivals hall. You'll need to present your Flying Club Gold membership card, and a valid travel document such as passport / multiple visit visa.
The enrolment process includes fingerprint and photograph capture, and document verification.
Once completed, you'll simply be able to scan your passport and fingerprints for verification, collect a label and you're on your way to completing self-service immigration and off to pick up your bags.
Not a member? Join Flying Club now
Additional information to help you along the way
If you have any worries about health and mobility, you will find the information for your journey in the special assistance pages.
Family with children
Need a helping hand? We are here to help you along your way with your journey.
Visa and health requirements
Need help with getting into the country? The Visa and Health Requirements information will help you along with your journey.